Miejskie Przedsiębiorstwo Komunikacyjne Spółka Akcyjna in Krakow undertakes to ensure the availability of the TELE-BUS website in accordance with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the TELE-BUS website. Website publication date: 23.08.2021. Date of the last major update: 23.08.2021
The website is compliant with the Digital Accessibility Act of websites and mobile applications of public entities.
The declaration was prepared on: 29.03.2024, and the Declaration was prepared on the basis of a self-assessment carried out by the public entity.
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In case of problems with the availability of the website, please contact us. The contact person is Łukasz Wąsik, telebusadmin@mpk.krakow.pl You can also contact us by calling the phone number 0-12 254 10 13. The same way you can submit requests for information that is not available and file complaints about the lack of availability.
Everyone has the right to request that the digital accessibility of the website, mobile application or any of their elements be ensured. You can also request information to be made available using an alternative access method, for example by reading a digitally inaccessible document, describing the content of the video without audio description, etc. The request should contain: the data of the person submitting the request, indication of which website or mobile application is meant and the method of contact. If the requesting person reports the need to receive information by means of an alternative method of access, he should also specify a convenient way for him to present this information. The public entity should execute the request immediately, not later than within 7 days from the date of the request. If it is not possible to meet this deadline, the public entity shall immediately inform the person making the request about it when it will be possible to fulfill the request, and the deadline may not be longer than 2 months from the date of submitting the request. If digital accessibility is not possible, the public entity may propose an alternative way of accessing the information. In the event that the public entity refuses to comply with the request to provide accessibility or an alternative method of access to information, the person submitting the request may submit a complaint regarding the provision of digital accessibility of the website, mobile application or website element or mobile application. After exhausting the above-mentioned procedure, you can also submit an application to the Ombudsman https://www.rpo.gov.pl/content/kontakt https://www.rpo.gov.pl/content/kontakt